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Partner with SmartCode Systems

Become a partner

Grow with us. Partners bring in new customers, put the software to work for them and look after them once they are live.

SmartCode Systems provides Smart modules for healthcare, hospitality, retail, distribution and enterprise operations, with implementation, support, training and custom development around them. We are looking for partners who want to grow with us.

We expect partners to do three things well: lead generation, implementation and customer support. Some partners focus on finding and winning customers. Others focus on delivery and support. We call them lead partners and support partners, and some partners do both.

Terms are agreed individually after a conversation. This page describes the kind of partner we are looking for; it is not an offer of a fixed arrangement, and we do not publish fixed fees, commissions or territories here.

Lead generation

Find businesses that would benefit from connected software, and bring them into the conversation.

  • Identify and approach businesses in your network and region
  • Understand their process and what they want to improve
  • Introduce the right Smart module or service
  • Join demonstrations and follow up until a decision is made

Implementation

Set the software up around the customer’s way of working, and help their team use it with confidence.

  • Configure the software for the customer’s workflow
  • Set up users and bring across existing records
  • Train the customer’s team
  • Guide the customer through go-live

Customer support

Look after customers once they are live, so the software keeps working for them.

  • Answer day-to-day questions and resolve issues
  • Escalate product matters to the SmartCode team
  • Help customers as their needs change
  • Keep the customer relationship healthy over the long term

What we look for

Whether you focus on finding customers, delivering the software or both, these are the qualities we look for.

  • Experience with business software or the industries we serve
  • A genuine network of customers, or hands-on delivery skills
  • Care for what happens to the customer after go-live
  • Clear, honest communication about what the software can and cannot do

Keep exploring

Lead partners Support partners

A practical way to work together

Every step. A clear purpose.

  1. 01

    Introduce yourself

    Tell us about your business, your customers or your skills, and the solutions that interest you.

  2. 02

    Talk it through

    We discuss fit, which role suits you, and what a first engagement could look like.

  3. 03

    Agree how we work

    We set out responsibilities, scope and terms for the relationship in writing.

  4. 04

    Start with a first customer

    Begin together, then review how it went and how to grow from there.

Start the conversation

A few useful answers.

What do partners do?

Partners generate leads, implement the software for their customers, and provide customer support. Lead partners focus on lead generation. Support partners focus on implementation and customer support. Some partners do both.

Is there a fee to become a partner?

Terms are agreed individually, so there is no fixed figure on this page. We will explain any commercial terms clearly in the conversation, in writing, before anything is agreed.

Do I need to be a software company?

No. Lead partners are often consultants, advisers or distributors who already work with businesses. Support partners are often implementers, trainers or support specialists.

Can I be both a lead partner and a support partner?

Yes. Tell us what you would like to do and we will suggest how to structure it.

Talk to SmartCode Systems

We’re ready to listen.

Start a partner conversation ↗