A traceable service record
Follow inspection, estimate, repair and handover through the same job rather than an isolated set of forms.
Service & Repair
Smart Garage
Every job, from the booking to the handover.
Keep every vehicle visit connected: booking, inspection, estimate, job card, spare parts, quality checks and customer handover.
One connected workspaceSmart Garage01Book and inspect the vehicle✓
02Approve the estimate and assign work✓
03Complete repairs and quality checks✓
Your everyday workflow, connected.
The whole picture
Built around the work you do every day.
Designed for
- Automotive workshops
- Vehicle service businesses
- Service advisors and technicians
- Parts and billing counters
Plan workshop capacity and capture the vehicle’s condition at reception. Move approved estimates into technician job cards, track parts at batch cost, manage holds and quality checks, and keep warranty and scheduled service reminders linked to the vehicle history.
A workshop needs a traceable path from the customer’s complaint to the vehicle handed back. Smart Service keeps receiving condition, the approved estimate, technician work and parts usage with the job card. Service capacity, holds and quality checks help staff follow the operating work, while invoicing, warranty and maintenance reminders continue the record beyond the physical repair.
Parts with cost context
Connect parts requests and consumption to the inventory batches and costs behind the repair.
Follow-through after handover
Keep warranty and service reminders linked to the work already recorded for the vehicle.
The friction we help remove
A clearer way
through the busywork.
Bring the handoffs, records and follow-through into the same operating picture.
No reliable record of receiving condition
Parts and estimates separated from the job
Service history difficult to find
Included capabilities
Explore the details.
See what connects.
A closer look at the records, decisions and team handoffs behind each part of the solution.
01
Bookings and workshop capacity
Plan appointments around service categories and available capacity. Vehicle records and service history give advisors context before the next visit reaches the receiving desk.
- Capacity-aware service booking
- Vehicle and document records
- Service history
02
Receiving condition and estimates
Record the vehicle’s inspection and the customer’s complaints before work begins. Estimate approvals keep the agreed services and parts connected to the job the workshop will undertake.
- Receiving inspections
- Customer complaints
- Estimates and approvals
03
Technician job cards
Move the approved work into technician job cards and follow its operating status. Holds remain visible in the job’s context, giving service advisors a clearer picture of why a repair is waiting.
- Job-card workflow
- Technician assignment
- Job holds
04
Parts, purchasing and FIFO cost
Keep requested and consumed parts linked to the service job. Batch-based FIFO costing, purchasing and returns retain the inventory and cost context behind the spare parts used.
- Parts requests and consumption
- Batch-based FIFO cost
- Purchasing and stock returns
05
Quality checks and customer handover
Follow the job through the quality-control and handover steps. The service team can review the work performed and parts used before the vehicle is returned to the customer.
- Quality checks
- Repair and parts review
- Customer handover
06
Billing, warranty and reminders
Invoice and record payments with the job context retained. Warranty and scheduled maintenance reminders keep the next service relationship attached to the vehicle’s history, while the workshop dashboard supports the daily review.
- Invoicing and payments
- Warranty records
- Maintenance reminders and dashboard
Included at a glance
- Service bookings and category capacity planning
- Vehicle records, documents and service history
- Receiving inspections and customer complaints
- Estimates, approvals and technician job cards
- Spare parts with batch-based FIFO costing
- Parts requests, purchasing and stock returns
- Job holds and quality-control handover
- Warranty and scheduled maintenance reminders
- Invoicing, payments and live workshop dashboard
The everyday journey
From the first step to the final handoff.
Follow a typical transaction through the teams that keep it moving.
- 01
Book and inspect the vehicle
The advisor books the service and records the vehicle’s receiving condition, complaints and relevant history. Capacity and service-category context help organise the workshop’s incoming work.
- 02
Approve the estimate and assign work
The team prepares and approves the estimate, then assigns the agreed work to the technician job card. The job retains the inspection and customer approval context.
- 03
Complete repairs and quality checks
Technicians record repair work and parts requirements. Any job holds remain visible, and the quality-control workflow provides a defined check before handover.
- 04
Invoice, hand over and schedule follow-up
The counter completes invoicing and payment before returning the vehicle. Warranty and scheduled service reminders stay connected to the completed work and vehicle history.
Where it fits
See it in
an everyday moment.
Illustrative scenarios showing how the capabilities work together.
A repair waiting for a part
The estimate is approved and a technician starts work, but one part is not available. The parts request and job hold retain the repair context, giving the advisor a way to follow the work before quality checks and handover.
A vehicle returning for service
An advisor reviews the vehicle’s recorded history and schedules the next maintenance visit. The booking, receiving inspection and new job card connect to the vehicle rather than starting an unrelated customer record.
Prepare your workspace
Start with the right foundations.
Bring these details to the implementation discussion so the setup reflects your actual operation.
- Vehicle records, service categories and booking capacity
- Inspection templates, complaints and estimate approvals
- Spare-parts catalogue, batches and opening stock
- Technician roles, quality checks and warranty policies
Can bookings respect different service capacities?
Yes. Service booking with category-based capacity management is included. Your service categories and workshop capacity are reviewed during setup.
Are parts linked to the job and their cost?
Parts requests, job parts consumption and batch-based FIFO costing are part of the Garage source. Purchasing and stock return workflows retain the related inventory context.
Can the workshop track warranty and future service?
Warranty records and the reminder engine are included alongside scheduled maintenance. The setup confirms the policies and service events your team wants to follow.
Can the setup reflect our existing workflow?
Yes. The implementation discussion starts with your records, team responsibilities and approval steps. We agree the configuration and any changes before rollout, then walk through a representative transaction with the people who will use the system.
How do we confirm the scope before getting started?
Book a demonstration and bring examples of your current forms or operating process. We will distinguish the listed capabilities from separately scoped additions, confirm the data and device requirements, and prepare a proposal for your agreed implementation.
See it in your world
Let’s walk through your workflow.
Show us how your team works. We’ll demonstrate the relevant capabilities and discuss the right scope.