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Hospitality

Smart Hospitality Suite

One property. One connected experience.

One connected workspace for your rooms, restaurant, guest services and back office. Keep every guest charge linked to the stay.

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One connected workspaceSmart Hospitality Suite
01Reserve and record the guest
02Check in and prepare the room
03Coordinate service and charges

Your everyday workflow, connected.

The whole picture

Built around the work you do every day.

Designed for

  • Hotels with restaurants
  • Integrated hospitality properties
  • Guest-service and outlet teams
  • Purchasing, payroll and finance staff

Join hotel reservations and guest folios with restaurant POS, room-service orders, housekeeping and service schedules. Minibar checks and complimentary approvals stay tied to checkout, while purchasing, stock, payouts and finance support the team behind the guest experience.

Smart Hospitality Suite connects the guest-facing operation to the teams supporting it. A booking, a room charge and a stock purchase each belong to a different desk, but they contribute to the same property’s work. The suite keeps hotel and restaurant activity connected with housekeeping, purchasing and finance. Optional booking-channel, kitchen and external-accounting integrations are agreed separately around the property’s needs.

Guest and back office connected

Link the guest journey to the room, restaurant and financial records supporting the property.

Charges that reach the right folio

Keep room-service, restaurant and minibar context available through the guest’s checkout review.

One property operating picture

Bring service schedules, purchasing, stock and people workflows into the same suite.

Illustration of Smart Hospitality Suite: a hotel reservation desk, a housekeeping attendant with a tablet in a guest room, a restaurant table with ordering by QR code, and a dashboard with rooms, guests, folios and payments, all connected to one central hub.
From first booking to final invoice: reservations, rooms and services, the restaurant, and the accounts, all in one system for the hotel.

The friction we help remove

A clearer way
through the busywork.

Bring the handoffs, records and follow-through into the same operating picture.

01

Guest charges not reaching the folio

02

Room statuses scattered between teams

03

Purchasing and accounts disconnected from operations

Included capabilities

Explore the details.
See what connects.

A closer look at the records, decisions and team handoffs behind each part of the solution.

01

The booking and guest journey

Manage reservations, guest records and the availability board with the guest folio as the financial thread through the stay. The front desk keeps arrivals, room assignments and checkout connected to the same booking.

  • Reservations and availability
  • Guest records and folios
  • Check-in and checkout billing
02

Housekeeping and scheduled service

Coordinate housekeeping and service work around the property’s rooms and guests. Service schedules and request records keep the relevant teams connected to what needs attention during the stay.

  • Housekeeping operations
  • Service scheduling
  • Room and guest request context
03

Restaurant POS and room charges

Connect restaurant transactions to hotel guests when a charge belongs to a room. Dine-in and delivery channels retain their context, and delivery-app dues can be followed into the payout workflow.

  • Restaurant POS
  • Charges to in-house guest folios
  • Delivery channels and payout tracking
04

Minibar and complimentary control

Keep minibar consumption and complimentary decisions attached to the guest’s folio. Checkout checks and manager approvals give staff a defined review step before the bill is treated as complete.

  • Minibar consumption
  • Checkout review
  • Complimentary approvals
05

Purchasing and physical inventory

Bring supplier purchases and the property’s stock picture into the same back office. Physical inventory and purchasing records support the goods used by rooms, services and restaurant operations.

  • Purchasing workflows
  • Physical inventory
  • Stock movement context
06

Property finance and people

Follow cash, bank reconciliation and financial reporting alongside the operational records. Salary and payroll workflows give the staff side of the business its own connected path through the back office.

  • Cash and bank reconciliation
  • Financial reports
  • Salary and payroll workflows

Included at a glance

  • Reservations and room availability board
  • Guest records, folios and checkout billing
  • Housekeeping and service scheduling
  • Restaurant POS and charges to guest rooms
  • Minibar consumption and complimentary approvals
  • Dining channels and delivery-app payout tracking
  • Purchasing and physical inventory
  • Cash, bank reconciliation and finance
  • Staff salary and payroll workflows

The everyday journey

From the first step to the final handoff.

Follow a typical transaction through the teams that keep it moving.

  1. 01

    Reserve and record the guest

    The front desk records the reservation and guest details. Room availability, guest records and the folio form the starting point for the stay.

  2. 02

    Check in and prepare the room

    The room is prepared and the guest is checked in. Housekeeping and service schedules provide the operating context for the teams supporting the guest.

  3. 03

    Coordinate service and charges

    Restaurant, room-service and minibar charges are recorded against the relevant stay. Service work and complimentary approvals remain available to the team reviewing the folio.

  4. 04

    Settle the folio and check out

    The desk reviews the folio and completes settlement at checkout. The back office continues with stock, purchasing, reconciliation and payroll records connected to the property’s operation.

Where it fits

See it in
an everyday moment.

Illustrative scenarios showing how the capabilities work together.

A guest dining at the property

An in-house guest visits the restaurant and charges the bill to the room. The restaurant transaction retains its guest-folio connection, letting the front desk review the meal alongside other stay charges at checkout.

Preparing for the next trading day

The property reviews room-service tasks and restaurant stock while purchasing follows supplier requirements. Finance reconciles receipts and payouts, and staff records stay available to the payroll workflow rather than a separate operational workbook.

Prepare your workspace

Start with the right foundations.

Bring these details to the implementation discussion so the setup reflects your actual operation.

  • Property rooms, room types and guest-service catalogue
  • Restaurant registers, sales channels and guest-charge policies
  • Stock locations, suppliers and purchasing records
  • Service teams, complimentary approvals and finance responsibilities

Optional additions

Room to extend.

These additions are scoped separately. We’ll confirm the fit, configuration and delivery requirements with you.

  • Online booking and OTA channel sync
  • Rate plans, night audit and RevPAR reports
  • Kitchen displays and QR ordering
  • Recipe costing and aggregator feeds
  • E-invoice and external accounting integrations

A few useful answers

Before you
get started.

More specific questions?
Talk to our team ↗

Is the suite different from a standalone hotel setup?

It combines hotel, restaurant, guest-service and back-office workflows. Hotel-only and restaurant-only responsibilities are reviewed during configuration so the setup fits the operation you actually run.

Are OTA channel sync and online booking included?

They are listed as optional additions. Provider access, channel mapping and booking requirements need to be confirmed as a separate scope; the base reservation workflow does not assume a live OTA connection.

Are kitchen displays, QR ordering and recipe costing part of every suite?

Those extensions are listed separately for this suite. We confirm which restaurant capabilities and integrations your property needs rather than treating every possible extension as part of the base installation.

Can the setup reflect our existing workflow?

Yes. The implementation discussion starts with your records, team responsibilities and approval steps. We agree the configuration and any changes before rollout, then walk through a representative transaction with the people who will use the system.

How do we confirm the scope before getting started?

Book a demonstration and bring examples of your current forms or operating process. We will distinguish the listed capabilities from separately scoped additions, confirm the data and device requirements, and prepare a proposal for your agreed implementation.

See it in your world

Let’s walk through your workflow.

Show us how your team works. We’ll demonstrate the relevant capabilities and discuss the right scope.

Book a demo Request a quote ↗