Clear scope
Know the deliverables, responsibilities and acceptance steps before delivery starts.
Software services
Cloud management services
Run on the cloud without running the cloud.
Set up, secure and look after the cloud hosting behind your business software, with backups, monitoring and cost reviews agreed in writing.
A clear route forwardCloud management services
01Review the environment✓
02Plan the changes✓
03Set up and test✓
Understand. Agree. Deliver.
The whole picture
Built around the work you do every day.
Designed for
- Businesses running ERP or web applications online
- Teams without in-house infrastructure staff
- Companies moving from local servers to the cloud
Business software is only as dependable as the servers behind it. SmartCode Systems helps you set up and look after cloud hosting for ERP, websites and custom applications, so the technical work has a clear owner.
We start by reviewing what runs where today: your provider, servers, databases, access, backups and monthly cost. From that we propose what to set up, migrate, tighten or retire, and which routine tasks we will handle for you.
Responsibilities are written down: what we monitor, what we back up and how often, how issues are reported and who can approve changes. Cloud provider charges are billed by the provider, and service levels, support hours and response times are agreed in writing.
Practical handover
Put the agreed configuration, documentation and guidance into the hands of your team.
Room to grow
Plan follow-up improvements around your priorities and the systems you already use.
What we can help with
Explore the details.
See what connects.
These are the areas we can cover. Your proposal confirms the deliverables, responsibilities and services included in your engagement.
01
Cloud setup and migration
Prepare environments and move applications with a plan.
- Server, database and network setup
- Staging and production environments
- Migration planning with a tested cut-over
02
Backups and recovery
Keep copies you can actually restore.
- Scheduled backups with an agreed retention period
- Restore tests on a defined schedule
- A written recovery procedure
03
Monitoring and security
Watch the environment and keep access under control.
- Availability and resource monitoring with alerts
- Access control, updates and security patching
- Reviews of firewall rules and user permissions
04
Cost and capacity review
See what you pay for and what you need.
- A monthly usage and cost summary
- Right-sizing of servers and storage
- Planning for growth and seasonal peaks
Service areas at a glance
- Cloud setup and migration
- Backups and recovery
- Monitoring and security
- Cost and capacity review
From conversation to delivery
From the first step to the final handoff.
Work through the agreed stages, review points and handover together.
- 01
Review the environment
List the servers, applications, access, backups and costs in place today.
- 02
Plan the changes
Agree what to set up, migrate or tighten, with risks, timings and responsibilities.
- 03
Set up and test
Apply the changes in stages and test backups, access and recovery.
- 04
Operate and report
Monitor, maintain and report on the agreed schedule, and review the plan as your needs change.
Before we begin
Start with the right foundations.
Bring these details to the implementation discussion so the setup reflects your actual operation.
- Details of your current hosting, servers and applications
- Appropriately authorized access to cloud or hosting accounts
- Your backup, uptime and compliance expectations
- A named contact who can approve changes
Optional additions
Room to extend.
These additions are scoped separately. We’ll confirm the fit, configuration and delivery requirements with you.
- Disaster recovery planning
- Security and access review
- Managed hosting for applications we deliver
Which cloud providers do you work with?
We start from your current provider and workloads, or help you compare options if you are still choosing. Share what you use or are considering, and we confirm the scope and any provider-specific requirements before quoting.
Who pays the cloud provider?
Provider charges are billed by the provider to your account unless the project agreement says otherwise. Our fee covers the management work and is quoted separately.
Can you look after software you did not build?
In many cases, yes. We review the application, its hosting and its documentation first, then confirm what we can support and what needs the original developer or vendor.
What happens if something goes down?
Issue reporting, response targets and escalation steps are agreed in writing before the service starts, together with the support hours that apply.
See it in your world
Let’s walk through your workflow.
Tell us your priority, current software and intended outcome. We’ll discuss the fit and prepare a clear scope.