The visit stays connected
Link reception, consultation, orders and billing around the patient rather than a set of independent registers.
Healthcare
Smart Clinic
More time for care. Less time for paperwork.
A connected practice workspace for appointments, walk-ins, consultations and billing, with prescriptions and lab requests linked to the patient.
One connected workspaceSmart Clinic01Book and register✓
02Consult and record✓
03Order tests or dispense✓
Your everyday workflow, connected.
The whole picture
Built around the work you do every day.
Designed for
- Small clinics and practices
- Reception and queue staff
- Clinicians and pharmacists
- Practice billing teams
Keep patient history, allergies and documents alongside appointments and reception queues. Clinicians record SOAP notes and vitals, create prescriptions and request tests, while the counter follows dispensing, consultation fees and patient bills.
A small practice still needs reliable handoffs between reception, the clinician and the checkout desk. Smart Clinic keeps those handoffs around the patient record. The appointment or walk-in becomes a consultation with notes, vitals, prescriptions and any lab requests attached, while the pharmacy and billing steps retain their connection to the visit. Staff roles control which parts of the workspace each team member uses.
Less repeated order entry
Let prescriptions and lab requests continue into their associated operating workflows.
Clearer staff responsibilities
Give reception, clinical and billing staff roles suited to the parts of the practice they handle.
The friction we help remove
A clearer way
through the busywork.
Bring the handoffs, records and follow-through into the same operating picture.
Patient records spread across registers
Prescriptions and dispensing re-entered manually
Checkout and billing gaps
Included capabilities
Explore the details.
See what connects.
A closer look at the records, decisions and team handoffs behind each part of the solution.
01
Appointments and reception queues
Bring scheduled visits and walk-ins into the reception workflow. Token queues help staff follow who is waiting and keep the appointment context linked to the patient being seen.
- Appointment scheduling
- Walk-in registration
- Live token queues
02
A patient record with history
Keep clinical history, allergies and patient documents together. The clinician can work from the recorded context of previous visits rather than reconstructing the patient’s story from separate registers.
- Patient records
- Allergies and history
- Linked documents
03
SOAP notes and vital history
Record the consultation using structured SOAP notes and vitals. The visit stays linked to the patient record so subsequent care and follow-up can use the information recorded by the treating team.
- Structured consultation notes
- Vital observations
- Visit history
04
Prescriptions and dispensing
Create the prescription within the consultation journey and follow it into the dispensing workflow. The pharmacy counter retains the patient and order context rather than asking staff to re-enter an isolated medicine request.
- Prescription records
- Linked dispensing workflow
- Patient and visit context
05
Tests and clinical documents
Link lab requests and result review to the patient’s visit. Referrals, certificates and vaccination records support the additional documents and follow-up information that a practice needs to keep.
- Lab requests and results
- Referrals and certificates
- Vaccination records
06
Practice fees and access roles
Complete the consultation fee and patient billing steps with the visit context retained. Reception, clinician, pharmacy and finance responsibilities are reflected in the staff access setup.
- Consultation fees
- Patient billing
- Role-based access and dashboards
Included at a glance
- Appointments, walk-ins and token queues
- Patient records, allergies and clinical history
- SOAP consultation notes and vital history
- Prescription and pharmacy dispensing workflow
- Linked lab requests and result review
- Consultation fees and patient billing
- Referrals, certificates and vaccinations
- Role-based staff access and dashboards
The everyday journey
From the first step to the final handoff.
Follow a typical transaction through the teams that keep it moving.
- 01
Book and register
Reception books the appointment or receives a walk-in, confirms the patient record and follows the queue workflow. The visit begins with the registration context attached.
- 02
Consult and record
The clinician records the consultation, SOAP notes and vital observations. Relevant history and allergy information remain part of the patient context being reviewed.
- 03
Order tests or dispense
Prescriptions and lab requests continue from the visit into their operating workflows. The pharmacy or lab team works with the linked request rather than a separate re-entered note.
- 04
Review and settle
The practice reviews the visit’s billing and settlement. Clinical documents and recorded history remain available to authorised staff for subsequent visits and follow-up.
Where it fits
See it in
an everyday moment.
Illustrative scenarios showing how the capabilities work together.
A returning patient
Reception finds the patient record and registers the visit. The clinician reviews the recorded history, adds the current consultation and creates any prescription or lab request, with checkout retaining the visit’s billing context.
A walk-in with a lab request
A walk-in enters the queue and is seen by the clinician. The lab request stays linked to the patient and consultation so collection, result review and billing can follow the same visit context.
Prepare your workspace
Start with the right foundations.
Bring these details to the implementation discussion so the setup reflects your actual operation.
- Patient records and registration requirements
- Clinician schedules, appointment types and queue setup
- Consultation templates, medicine catalogue and lab requests
- Staff roles, consultation fees and billing requirements
Can appointments and walk-ins share the practice workflow?
Yes. Appointment scheduling, walk-in registration and token queues are included. The reception setup is configured around the practice’s schedules and patient flow.
Are prescriptions connected to the pharmacy?
The solution includes a linked prescription and dispensing workflow. We confirm the medicine catalogue, pharmacy responsibilities and billing process during setup.
Is this the same scope as the full hospital product?
No. Smart Clinic focuses on the practice journey: reception, consultations, prescriptions, lab requests and patient billing. Ward, inpatient and broader hospital workflows belong to the Smart Hospital scope.
Can the setup reflect our existing workflow?
Yes. The implementation discussion starts with your records, team responsibilities and approval steps. We agree the configuration and any changes before rollout, then walk through a representative transaction with the people who will use the system.
How do we confirm the scope before getting started?
Book a demonstration and bring examples of your current forms or operating process. We will distinguish the listed capabilities from separately scoped additions, confirm the data and device requirements, and prepare a proposal for your agreed implementation.
See it in your world
Let’s walk through your workflow.
Show us how your team works. We’ll demonstrate the relevant capabilities and discuss the right scope.